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Simply better Blogs!

Welcome to our Blog page. Here you will find infortmation regarding different HVAC topics to help you and your family or business. If you see a topic that you are interested in learning more about please give us a call today, send us an email or head over to our contact page and fill out the form and one of our team members will be in contact with you as soon as possible. Thank you!

How to stay cool in your home this summer!

Summer is a wonderful time of year. Vacations, days by the pool, weekends by the lake, endless amounts of festivities, sun shining, warm nights and so much more. Some studies even show that summer is a time of relief for some people who suffer from migraines, sleep disorders, depression and skin problems. However, summertime becomes much less enjoyable when the air-conditioning in your home stops working. Please know that any reputable HVAC contractor in your area is going to be busy during the summer and you may not be able to have your A/C serviced for a few days. Home warranty and Insurance claims can take longer due to processes and both the contractor and insurance companies having larger volumes of claims in the summer. We know its hard and we know it’s hot, but our number one priority is to get your system up and running again as soon as possible. In order to help maintain comfort in your home and attempt to keep you from suffering any heat related illnesses here are a few steps you can take to help with the temperatures when your ac is out.


Be sure to wear lightweight and loose-fitting clothing

Drink plenty of fluids. Water is always the best choice

Turn on ceiling fans and place portable fans throughout your home

Avoid the use of heat generating appliances- Ovens, dishwashers, dryers etc. generate a lot of heat through out your home. Use your outdoor grill or tabletop griddle to prepare meals.

Stock up on foods and snacks that are cold- For example Salads, ice-cream, popsicles, sandwich bread and deli meats.

Close windows and blinds during the day- The direct sunlight is great for heating your home in the winter months but when its hot and humid outside the last thing you want is that humidity to be in the home- Once the sun has gone down and the night is cooler feel free to open your windows and let the air flow.

If you know you might be without air conditioning for a few days due to a large repair or the need for a new system, consider purchasing or renting a portable air conditioning unit. They range in price depending on their size and capabilities.  If you’re looking for an inexpensive fix, you could purchase a mini portable air unit that cools your personal space. It may help you get through a couple of hot nights until the HVAC contractor can get to your home.

 Although there is no way to guarantee that you won’t have a summer time breakdown the most efficient way to reduce the likelihood of an unexpected AC emergency is to have a preventative maintenance plan. At SBS-NC we have a few different options for our local Triad clients (Greensboro, High Point, Winston-Salem and surrounding areas)

For more information on these plans please visit our ADVANTAGE MEMBERSHIPS page.

-Christina Key 06-11-2019


How to prepare your HVAC system for SPRING!!!!

 The cold winter weather isn’t behind us just yet as we still have a couple more weeks where winter weather could strike. However now is the time to start discussing how to prepare your HVAC system for spring weather and the hot weather of summer that will soon follow. We’ve compiled a list of ways to ensure that your system is ready to Spring into Spring!


Schedule a preventative maintenance for your system.

During this inspection we will be able to test the components of your system and get a head start on any issues that may be there. In turn saving you from an unexpected mid-summer breakdown.  To read more about our Preventative Maintenance options please visit our “Advantage Memberships” page.

Check and clean the vents and registers. 

Check all the rooms in your home and be sure that all the vents are in the open position and that they have nothing blocking them. Furniture, rugs, toys etc. can restrict the air flow causing it to be warmer in some areas than others. Vacuum off the indoor vents and registers. You can also schedule an appointment to have the insides of the vents cleaned to ensure that dirt, dust, and other allergens are not adversely affecting the air that you and your family are breathing in your home.

Clear out the are around the Condenser. 

Throughout the fall and winter months many things get blown around and land in or near the cabinet, such as leaves, branches and other debris.   For your air conditioner to work efficiently this area must be clear to eliminate the possibility of air flow restriction. Rinse the unit down with a hose if it is particularly dirty. The coils and fan blades need to be clean to work properly.

Change your filter. 

 Replace your air filters monthly. To keep indoor air quality high, use filters with a MERV rating that is recommended for your system. Clogged filters will block the airflow through the system, which means your system will have to work harder to keep you and your family cool.

Prepping and maintaining your HVAC system can improve its longevity, saving you time and money in the long run. For more information you may call us anytime.

-Christina Key 2/25/19

Choosing the right hvac contractor

Choosing the right HVAC Contractor is important. Your health, energy costs, maintenance costs, and your comfort depend on you making a good choice.

   When you call a contractor to quote a price for a new HVAC system be weary of those that are willing to give you a price over the phone. A reputable contractor will want to first schedule a visit to come to your home, take measurements, check your current insulation and duct work, and go over any specific requests you or your family may have. They will then more than likely head back to their office to perform a “load calculation” for your home. (For more information on load calculations refer to the blog titled “What is a load calculation?”


   HVAC systems are one of the most expensive pieces of equipment in your home. Which is why we recommend that you take your time when deciding which company or contractor to hire. You need to ensure that the company you are choosing has technicians that are educated, certified in the trade and experienced in the field. Insurance is important as well. Most home warranty companies as well as homeowner insurance companies wont cover damage to a system if it was installed by an unlicensed contractor nor will you be able to have the system inspected by your local inspection department, which is why it is important to verify that the contractor you have chosen has a license to perform HVAC installations.


   Price is also an important factor; however, this should NOT be your only concern. The lowest price is not always the best. Using a contractor solely based on the price can cost you more in the long run if the equipment is not installed correctly. Always Always Always make sure you get a written bid or proposal, never agree to the price verbally. The proposal should be well written and lay out everything the contractor is planning to do in your home. It should also state any of the legal guidelines that cover both you and the contractor and should most definitely have the price listed.


   Smaller companies may not have a strong online presence and while that may not be a major red flag it is important that you are able to find some type of referrals or reviews on the company. For example, Google reviews, Facebook, Website testimonials, and at the very least you can ask around to family, friends, neighbors etc. to see if they have heard of the company or if they have a recommendation of their own.


   The final piece of advice I have for when you are selecting an HVAC contractor is to ask them about their preventative maintenance contracts. If they don’t have one, find a different company. You want to hire a contractor who you can build a long-lasting relationship with. One that you can trust and know is going to ensure that your equipment is well maintained. A good preventative maintenance contract will guarantee that your system receives at least 2 inspections or cleanings each year to check performance and efficiency and to catch any issues that may be going before an emergency happens. Again, without properly maintaining your system you are risking a home warranty or insurance company denying your claim if you ever need to file one. To read about our preventative maintenance programs head over to our “Advantage Memberships” tab.


   Choosing the right contractor in the beginning will ensure that everything is done legally, efficiently, and in a manner that keeps your comfort in mind.  In the end finding the right contractor seems like a difficult task but don’t fret, we are here to help! Here at SBS-NC We strive to provide excellent, trustworthy, affordable service our clients. Backed by our 30+ years’ experience, ample HVAC knowledge, quality products, and our truly affordable flat-rate pricing you need to look no further.


For a free quote call us today to schedule an appointment! 336-885-0510 or visit our contact page, fill out the form and one of our team members will reach out to you!

-Christina Key 1/25/19

What is a load calculation? 

why do i need one?


When you are in the market for a new HVAC system whether it’s for energy upgrade reasons, the purchase of a new home or simply a replacement due to a breakdown of the existing equipment, it is important that the contractor you hire schedules an appointment to come to your home and perform a “Load Calculation”. A load calculation is a mathematical process to determine the best size, application and style of equipment your home requires. These factors will impact your comfort, the air quality in your home, longevity of the system, and energy efficiency.

   When performing a load calculation, the contractor will look at all the factors that affect the heating and cooling in your home, such as,

1.       The climate you live in

2.       Square footage of the home

3.       Size of the home

4.       Shape of the home

5.       Orientation of the home

6.       Window and Door size

7.       Window and Door Types

8.       Quantity of Windows and Doors

9.       Direction the Windows face

10.   The insulation in the home

11.   What materials the house Is made of

12.   Condition of existing duct work

13.   Location of supply and return vents

    Depending on your specific requests or designs the contractor may look at more variables but this is the standard list for what he/she will be assessing. If the contractor, you have chosen is not performing a load calculation you need to request to have one or choose a different contractor. An oversized or undersized system is one of the most common HVAC problems we come across. When you hire a reputable contractor, who performs a load calculation you are doing yourself a huge favor that will save you time, money and headaches in the long run.


To schedule your Load Calculation today call 336-885-0510 or visit our contact page, fill out the form and one of our team members will reach out to you!

-Christina Key 1/25/19



dont get caught off guard by carbon monoxide

Most of us already know just how dangerous carbon monoxide can be. There are horror stories every year about people who have been severely injured or killed because they breathed in the gas. Carbon monoxide is a poisonous gas that has no smell, color or taste.

Having CO2 detectors installed inside your home or business can significantly reduce the risk of this happening to you, your family or your employees. The detectors can alert you about a leak and prevent injuries or even death.

Many carbon monoxide leaks come from your heating system and ventilation issues. To help prevent carbon monoxide leaks we recommend that you sign up for one of our advantage memberships to ensure that your equipment is properly maintained throughout the year. These memberships guarantee that your system(s) will have a thorough inspection twice a year, once in the spring and then again in the fall. During these inspections our technicians will go over every aspect and component of your system and will be able to detect any leaks or any areas that could potentially become a problem for you.

 You should also have your vents, chimneys, fireplaces, and any fuel-burning appliances regularly inspected by a qualified professional.

Low levels of carbon monoxide may not make the detectors alarm go off, especially if the detector is installed in the ceiling. Typically, they are designed to alarm if they level of the poisonous gas get to a deadly point. However, the Center for Disease control (CDC) has stated that exposure to low levels of carbon monoxide can cause people to have headaches, fatigue, nausea and chest pains. The long-term dangers associated with carbon monoxide can be devastating and can affect the rest of your life. Being exposed to carbon monoxide can result in brain damage, heart problems, major organ dysfunction, memory or cognitive problems, behavioral, personality changes and a range of other permanent problems.

Symptoms of carbon monoxide poising

·       Tension type headache

·       Dizziness

·       Tiredness and Confusion

·       Stomach Pain

·       Shortness of breath or Difficulty Breathing

Being exposed to carbon monoxide can give you food poisoning or flu-like symptoms so it is hard to catch early, as people just assume, they are coming down with something, however the symptoms will gradually get worse with prolonged exposure and may lessen when you are away from the source.

Knowledge is the key here. The more you know about preventing carbon monoxide leaks, and the symptoms of exposure, the safer you will be.


For more questions about Carbon Monoxide or to schedule an appointment please give us a call at 336-885-0510



furnace blowing cold air??? We can help

Although we’ve had some fairly warm temperatures this winter in the NC triad area there have still been several days where the temperature definitely required the use of heat inside. We’ve received multiple phone calls over the past couple of months that had the question “WHY IS MY FURNACE BLOWING COLD AIR?” While there is no one answer to this question there are a couple of things you can do at home to troubleshoot the issue before calling us to locate the problem.


The first thing you should check is your filter(s). If the air flow is restricted due to a dirty filter the burners in your furnace may have been shut off by a safety sensor. This safety feature is in place to keep your furnace from overheating and causing damage to the system. If you find that the filter(s) are dirty, replace them and try running your furnace again.


If changing the filters didn’t do the trick now you need to take a look at the thermostat. If your thermostat is set to the “ON” position the fan on your furnace will continuously blow, even when the furnace is not heating. This leads you to think that cold air is blowing out when in fact it’s just the fan running constantly. This is a simple fix, just switch the setting to the “AUTO” position and now the fan will only turn on when the furnace is heating.


If you’ve checked the filter(s) and made sure that the thermostat is in the “AUTO” position, but the furnace is still blowing cold air, it’s a good idea to call us to set up an appointment for one of our experienced technicians to come out and diagnose the root of the problem. There are a few common causes for this issue such as…

Duct Leaks- If you have leaks in your duct work cold air from your attic or crawlspace could be getting dispersed throughout your home

Gas Supply- If your gas line is not supplying gas properly or if your gas supply has been shut off your furnace may have been shut down by the safety sensors.

Ignition system- If there is a problem with the Pilot light or ignition the furnace will not be able to light the fuel in order to heat your home.

Drain Line- If your furnace has a condensate drain line and it gets clogged the burners in the furnace may not be able to light correctly.


If you are located in the North Carolina Triad area (Greensboro, High Point, Winston, Kernersville, Thomasville, Asheboro etc.) and are having problems with your Furnace blowing cold air or any other HVAC or Electrical related issues or questions please give us a call today and one of our team members would be happy to assist you!


Check List

Smart Speaker and Thermostat Compatibility

I have to be honest I saw the commercials for smart speakers, I passed them in the store while doing my Christmas shopping, and I have seen all of the social media videos starring “Hey Google” or “Hey Alexa” but I wasn’t convinced this was something we needed in our home. Then last week my husband went and purchased a Google Home for our family. Within the first few hours of having it, I fell in love. Not only can this thing play music, set timers, answer questions, and keep track of my schedule it can also control my thermostat, in turn controlling my comfort needs. Of course, being that we have careers in the HVAC industry my husband knew exactly what to buy to guarantee that it was compatible with our thermostat, but we know that isn’t the case for everyone. So, we compiled a list of some of the top selling brands along with their speaker compatibility

1.Nest Learning ThermostatThe Nest Learning Thermostat is compatible with both Google Home and Amazon Alexa. This thermostat can also generate easy to understand energy reports, has an app for remote use, and you create alerts for things such as, temperature, humidity, and even a reminder for when its time to replace your filters. 

Average Cost for Nest Thermostat-$220-$300

2.       RTH9585WF SMART thermostat

The Honey well RTH9585WF SMART thermostat is compatible with both Google Home and Amazon Alexa. This thermostat also has an app for you to be able to control your thermostat settings even when you are away from home. 

Average Cost of Honeywell thermostat: $120-$160

3.       Emerson Sensi

The Emerson Sensi is another thermostat that can be used with both Google Home and Amazon Alexa. This particular thermostat can possibly be used with older HVAC equipment due to it not requiring the use of a C-wire. (common wire) This can also be controlled remotely through the app on your phone or other handheld device. 

Average Cost of the Emerson Sensi: $100-$20    

4. Ecobee 4 Smart thermostat

The Ecobee 4 Smart thermostat is another great choice for either Google home or Amazon Alexa, however it comes preprogrammed with an Alexa hub and speaker. This thermostat has an app to be controlled remotely, generates energy reports, doesn’t have the need for a c-wire, and has the ability to detect occupied rooms and adjust the temperature as needed. Average Cost of Ecobee 4: $160-$250

5.       CT50 RADIO Thermostat

The CT50 RADIO Thermostat is a 7day programmable thermostat meaning that it can be programmed for a 7-day schedule. This thermostat is only compatible with the GOOGLE HOME speaker. There is an app for this thermostat for remote use and it even comes with a geofencing technology which means the thermostat will alert itself to adjust the temperature in your home when you are heading that way. 

Average Cost of CT50 Radio Thermostat: $70-$100

6.       Venstar Residential Explorer

The Venstar Residential Explorer is only compatible with Amazon Alexa (WIFI MODULE). It can be programmed for a 7-day schedule and has an app for remote use.

Average Cost of Venstar Residential Thermostat: $80-$100

7.       Venstar Color touch thermostat

The Venstar Color touch thermostat is compatible with Amazon Alexa only. There is an app for remote use and can control the humidity levels in your home if your HVAC system includes a humidifier. Average Cost of Venstar Color touch Thermostat: $150-$200

 In conclusion if you haven’t already made the jump to purchase a home speaker, I highly recommend you do so, and remember if you have any questions regarding your thermostat or need help with the install give us a call today! 336-885-0510


New Years

new years resolutions for your hvac system

As we enter a new year people typically take some time to set new goals, outline plans for their future and try to prioritize themselves for a new beginning. For business and home owners its also a great time to focus on your HVAC systems. Setting aside time now to make sure your system is running properly will save you money on your energy costs throughout the year, decrease the risk of unexpected breakdowns, as well increase your comfort, and ensure that you have the best indoor air quality you can. Here are a few things you can do now to help protect your investment throughout 2019.

1.       One of the most important things you can do is to set up a schedule for checking and replacing your filters. This typically needs to be done every 1-3 months depending on your filter style. (For more information on how to change your filter please refer to the blog “How do I replace the filter for my AC unit”) Write it on your calendar or set a reminder on your phone or tablet whatever you personally need to do to guarantee that you will be reminded to replace them throughout the year.

2.       Register your unit for a preventative maintenance plan. Your unit should be thoroughly inspected at least twice a year, once in the spring and once again in the fall. During these inspections your contractor should go over every aspect of your system ensuring that it is in optimal working order before the cooling and heating seasons begin. By having your system maintained twice a year, you can extend the life of your system, reduce the chance of any unexpected breakdowns, and significantly lower your utility bills.

(SBS-NC offers the Advantage Membership for $33/month visit our Advantage Memberships page for more information)

3.       Go outside and look at your outdoor unit. Remove any leaves, or debris that have accumulated on top of or around the unit. Obstructions could restrict the airflow.

4.       Check your ductwork. If you notice any obvious leaks, please give us a call today to schedule a repair. And even if you can’t see obvious leaks schedule an appointment at least once a year to have your HVAC system and ductwork inspected with an electronic leak detector.

5.       Purchase a programmable thermostat. While this is an optional step there are many benefits of having a programmable thermostat.  They are a great way to reduce your energy use and costs, they can be set with different schedules, for your ever-changing routines and many brands are now WIFI enabled which means you can change your settings anywhere, anytime right from your computer, phone, or tablet. (For more information please read our blog titled “Programmable Thermostats”)


If you have any questions or need to schedule a service call, maintenance appointment, or leak search please give us a call today or fill out the form on our contact page!


Size Matters HVAC Units

Size Matters!

When your home or business is in need of a new HVAC system whether it is a replacement of an old unit or a brand-new installation the most important factor is the SIZE! The contractor must know how big (or small) the unit needs to be. In order to figure this out he (or she) has to calculate the LOAD, meaning how much cooling and heating capacity the home or business must have to keep everyone comfortable. A load calculation uses mathematical formulas that take several different variables into consideration. Variables such as, the number and size of the rooms; placement, style and size of windows and doors; the square footage of the building; and even the orientation of the sun. For locations that are needing a replacement the contractor should also inspect the duct work.

The ducts are what deliver the heated or cooled air throughout your home or business. If the ducts are leaking this can hinder the performance and efficiency of your system.  Any reputable contractor will be able to perform a load calculation and properly inspect your duct work, however if you ask for these services and the contractor you have chosen refuses or says it’s not necessary, I recommend getting a second opinion. When purchasing an HVAC system, you are looking at a minimum of a 10-year commitment. Much like a car this is a big purchase that must be maintained and is certainly something you want done right the first time.

When your system is the correct size, it will cool or heat your house without the need to cycle on and off too frequently, running constantly, or creating hot or cold pockets. If you purchase an air conditioning unit that is too large for your home, it will cool your home too quickly and will not be able to remove all of the excess moisture in the air. This can make your home feel extremely humid and encourage the growth of mold and mildew. When a load calculation is not done or is done incorrectly you will end up with an incorrectly sized system. This will result in higher installation costs, increased energy usage, and a shorter life for the equipment. When you need new heating and cooling equipment, here at SBS-NC we will always use proper formulas to ensure your new system runs efficiently, lasts for years and improves the comfort of your home. Give us a call today to schedule a FREE QUOTE!!!


Filters and More

"How do i replace the filter for my ac unit?"

Before we dive into the steps for changing your filter lets first discuss why this needs to be done. As reported by the EPA (environmental protection agency) we spend roughly 90% of our days indoors, and in most cases indoor pollution is worse than the pollution outside. There are many forms of chemicals and allergens lingering in the air we breathe in our homes. These pollutants cause a variety of health problems for people of all ages. One way to reduce the risk of being exposed to these harsh pollutants is to change your AC filter frequently.

The health aspect is just one of the reasons why it is important to change your filter. On top of the health benefits you can also save on your energy costs. Here at SBS-NC we get calls often where a homeowner complains of their AC unit not cooling properly yet still running. One of our first questions is always “When was the filter last changed?” Most homeowners can give us a rough date on the last time they did it or had a professional do it however many times the homeowner is unaware of where their filter is located, what size filter they need, and they have no idea how to find the answers to these questions or how to change the filter at all. If this is you don’t worry, we’re here to help! Your filter can be changed easily with these 3 simple steps:

1: Locate your filter or filters and remove the old one. Before removing the filter, make sure to turn the unit off for safety! The most common locations for AC filters include

· On horizontal HVAC units with the return duct attached to the side of the air handler, the filter often fits in a slot on the return air (intake) side of the unit.

· On vertical air handlers with the return air duct entering on the top of the air handler, the filter often slides into a slot above the HVAC unit.

· On vertical air handlers with the return air duct entering below the air handler, the filter often fits in a slot located below the HVAC unit.

· On other HVAC systems, the air filter may be located behind the return air grill on a wall in your home.

· On HVAC systems with a return in each room, there may be an air filter behind each of the return grills

2: Identify the size and type of filter you have. There are 3 main types of filters

· A- Fiberglass Filters- This filter is a disposable filter and is the most common style. Fiber glass fibers are layered over one another to form the filter media and are usually reinforced with metal grating that helps to support the fiberglass in order to prevent failure.

· B- Polyester and Pleated Filters- These filter styles are similar to fiberglass filters, but they typically have a higher resistance to airflow and a dust-stopping ability that is superior to other styles

· C- High Efficiency Particulate Arrestance Filters (HEPA)- These filters work by filtering the air passing through them at a very fine scale.

3: Install the Filter. Once you have determined and purchased the correct size and style of filter its time to install it. There will be some arrows located on the filter that tell you which side to put in first. It is imperative that you follow the arrows as this is the proper way to install it, so it will run as is was designed to. When the filter is in replace the grate or cover and it is now safe to turn your unit back on.

Filters are simple in comparison to other HVAC components. Their main purpose is to protect your unit form all the dust, debris, hair, chemicals and other pollutants that run through throughout the air in your home. With our crazy busy schedules maintenance of our ac units is typically not on the top of our priority lists but it should land somewhere on the list. We typically only notice our HVAC systems when they aren’t working but performing routine maintenance can protect your system (and your wallet) from unexpected breakdowns.  Head over to our “Advantage Memberships” page to learn more about our preventative maintenance programs, and to continue to follow us for more HVAC tips and information.

Written by Christina Key 12/21/2018

Heating and More

heat pump refrigerant leaks in the winter!

Picture this! You arrive home from work and notice your home isn’t quite as warm as you would like, in fact it’s pretty cold, so the first thing you do is check your thermostat and like you suspected somethings not quite right. You’ve set your temperature, but the inside temp is significantly lower than your set point. There are several things that could be happening, one of the most dangerous is a refrigerant leak. Homes (and businesses) rely on heat pumps to keep their home comfortable during the winter, and to do that properly these systems need refrigerant. While leaks are typically seen as a cooling season issue a refrigerant leak in the winter can result in harsh consequences for you and your heating system.

Warmth is not a just “comfort measure”, it is a safety issue and when your heat pump loses refrigerant during the winter it will not be able to operate properly. The good news is most homes or (businesses) with heat pumps have an auxiliary or backup heat. This “plan b” option is a great tool to have and can be switched on by selecting the emergency/back up heat setting on your thermostat. This is only a temporary option and will provide heat for your home or business for a short time while you make arrangements to have one of our certified technicians come diagnosis and repair the system.

Once the leak has been confirmed by one of our technicians it is important not only for your comfort and safety, but also for your system that you get it repaired as quickly as possible. Low levels of refrigerant with in your heat pump makes It more difficult for the system to properly produce heat. Heat pumps are made to hold and operate a certain refrigerant level, and when these levels drop your system will begin to malfunction. The heat pump may completely freeze over, or the compressor could very easily overheat. These issues are serious and can cause major damage to your system. However, the damages can be prevented if the leak is caught early and repaired by a professional.  Keep an eye out for the following signs that indicate there may be a leak somewhere in your system.

· Ice on the coils of the Heat Pump

· Indoor temperature is not meeting the set point on your thermostat

· There is a hissing type of noise coming from the Heat Pump

If you notice any of the signs, are concerned that your Heat Pump isn’t functioning properly or just have a question about your Heat Pump give SBS-NC a call today and one our team members will be happy to assist you!

-Written by Christina Key 12/18/18

HVAC Control Units

Programmable Thermostats 

If you’re like most people, these days your life is BUSY! Work, family, school etc. The last thing we have time to think about is our home temperature settings. A few years ago, my husband and I upgraded our thermostat to a programmable one, and here are a few reasons you should too.


Programmable thermostats can be set with different schedules, for your ever-changing routines. Modern models offer user-friendly displays that are digital. These displays are intuitive and very easy to understand. Many brands are now WIFI enabled which means you can change your settings anywhere, anytime right from your computer, phone, or tablet. Many programmable thermostat models allow you to program multiple settings, which comes in handy when you’re going on vacation or have a different schedule than your typical workweek. It only takes a few minutes to program the thermostat, so your system is not running as much, to give the unit a break while you’re away.

If you have a WIFI enabled model you can even have the house cooled down or heated back up to a comfortable level before you and your family arrive back home.

Broad Range Of Options

Today programmable thermostats are designed with everyone in mind. Many homeowners like the ability to adjust their thermostat every day, while others would prefer to set it and walk away for days at a time, others also like to control their humidity levels, system airflow, ventilation, and even indoor air quality as well. Luckily all of these options are available. Other features to consider are filter replacement reminders, user friendly touch screen settings, system diagnostics, energy tracking, intelligent system management, designs, & customizable face plates. Programmable thermostats are made with a touch screen instead of a dial that you must turn. This technology has proven to be more convenient and the preferred method for both contractors and homeowners. The touch screams are easy to use so anyone can program their thermostat without any problems.

Zone Control

Zoned heating and cooling systems desperately need to be paired with a programmable thermostat. A zone system offers separate temp controls for different areas or rooms in your home. A programmable thermostat gives you complete control of the zones. When you have multiple zones in your home its kind of a pain to go around and manually change the settings, but with a programmable thermostat you wouldn’t have to do that anymore.

Energy Savings

Programmable thermostats are a great way to reduce your energy use and costs. In order to maximize the savings, you’ll want to program the thermostat to maintain energy saving levels for at least 8 hours a day and adjust as needed for your schedule. IF you have a zone system installing a programmable thermostat in each zone will increase your savings even more. Keep in mind for every degree you change the thermostat you change your energy bill by roughly 2%. 

Ready to upgrade to a new programmable thermostat? Call us today at (336) 781-4767. Our experienced technicians can help you choose the thermostat that’s best for you and your family!

Written by Christina Key 12/13/2018

R22 Tank

R22 Phase out and what it means for you!

R22 is one of the most popular refrigerants used all across the country for many refrigeration and air-conditioning applications.  Unfortunately, it has to be phased out because it causes depletion of the ozone layer in our atmosphere. The U.S. Environmental Protection Agency (EPA) has set January 1, 2020 as the date when R22 becomes illegal in the United States After that date, R22 cannot be manufactured in the U.S. and it cannot be imported. R410a is the EPA Compatible refrigerant that will now be used in the place of R22.  Over the past few months we have received several calls from homeowners who are concerned about the phasing out of R22. They are trying to understand the change and figure out exactly what to do and when to do it. Below are some of the questions we’ve been asked so far.

Q: Can I still get my R22 system repaired if something goes wrong?

A: Basic mechanical or electrical repairs can still be performed on your system however, after Jan 1, 2020 HVAC systems that use R22 will be obsolete. If any repairs are needed that call for R22 to be added to the system or if you are a homeowner who has been dealing with a leak in your system by just refilling with R22 when it gets low, you will now have to replace your system.

Q: What exactly does this mean for me right now in 2018 going into 2019?

A: Leading up to Jan 1, 2020 R22 can and will still be used in both maintenances and repairs. However, the supply is already getting low and the closer we get to the illegalization date the smaller the supply is going to be. Due to supply and demand the price per jug for contractors is going to skyrocket meaning the price per pound for homeowners is going to make routine repair costs soar. In other words, we are quickly approaching a time when the cost to repair your system will outweigh the cost to fully replace it.

Q: So, at this point my ONLY option is to have a new system installed?

A: Not necessarily, you can continue to use your systems after January 1, 2020 and get as much as you can out of it, until you absolutely need a repair. But, taking this route means you may be forced to make an emergency system replacement, which could be much more expensive and time consuming than planning ahead. Especially if your system goes down in the middle of summer when most reputable companies are booked at least 2 weeks out for installs.  

Some R22 units may be able to be converted to use a different refrigerant. However, many conversions may only buy the customers a few more years of useful life. The cost of this and only being greatened a short time of life expectancy for your system will lead many homeowners away from this option.

The best option, although the one most homeowners are least pleased about, is to replace your system before 2020, before a major repair is needed.  This gives you the most reliability,and is the most cost effective and environmentally friendly option.

If you have any more questions for us regarding the R22 phase out, would like to schedule a time for us to come out and give you a quote for a new R410a system or to schedule an install please give us a call and our team members would be happy help you any way we can.  

Written by Christina Key 12/3/2018

Indoor Air Quality

Benefits of Having an Air Scrubber:


  • Pet odors
  • Cigarette Smoke
  • Spores and mildew
  • Burnt Food Odors


  • Allergy Symptoms
  • Sinus Problems
  • Nose Bleeds
  • Nausea
  • Dry or Itchy skin
  • Headaches
  • Fatigue

Give us a call today to learn more!

What can I do to improve the air quality in my home?

If you or a family member suffer from allergies you know this time of year can be difficult. My three children all have some sort of battle with allergies. A few years ago I began noticing that no matter how clean I kept our home they were still suffering. Combine that with my extreme dry and itchy skin and I was in desperate need of a change. My husband and I did some research and decided to install an air scrubber. The Air Scrubber works side by side with your Heating and Cooling system, to purify the air that circulates throughout your home. The scrubber removes bacteria, solvents, spores and most importantly in our home, allergens. Basically Air Scrubbers "scrub" the air clean of pollutants. Within the first few weeks of having the scrubber I began noticing a huge decrease in our children's allergy symptoms and my dry, itchy skin finally had relief. Even the cleanest of home can harbor an excessive amount of harmful pollutants. We are exposed daily to chemicals and toxins both outdoors and in our own homes. In fact The Environmental Protection Agency states that indoor environments are around 2-5 times more polluted than the air outdoors. Ranking Indoor air pollution as one of the top 5 environmental dangers we face. As the winter weathers approaches and we begin spending more time indoors with our families, now is the time to focus on improving the quality of our indoor air. We all have so many things to worry about on a daily basis and the air we breathe in our own homes shouldn't be an additional stressor. Let us take that worry from you and allow you to breathe easier by installing an air scrubber today!

-Written by Christina Key 11-21-18

What is that burning smell?

Whats that smell????

Burning Smell?

If you've had a professional preseason tune-up on your furnace this year you probably wont have any problems when it comes time to turn it on. However if you haven't a seasonal maintenance done or turned it on at all since the spring you may need to make some minor preparation before your first heating cycle. Your furnace does what all the other items in your home do when they sit for a long period of time: collect dust. The dust can even settle inside of your vents and/or duct-work. Typically this goes unnoticed until it is turned on at the beginning of Winter. At this point the dust gets burned off. The smell of burning dust is harmless and pretty much guaranteed if the unit has been idle for some time. If the odor becomes bothersome you can open windows or doors and once the air begins circulating the smell should dissipate rather quickly. If the smell sticks around for longer than a couple of hours you will need a professional HVAC technician to come take a look at the system. 

Musty odors?

The musty odor or "damp smell" also come from the collection of dust and dirt in the air ducts. Once the furnace is turned on the dust and dirt get blown around your home. If this smell doesn't go away in a couple of hours you may need to change your filter and if that doesn't do the trick call us to schedule an appointment for a more in-depth cleaning.

Electrical Burning Smell?

If you suddenly catch a whiff of a a "burning plastic" type of smell it could be something as simple as a foreign object that has gotten overheated. For example a child's small toy or a spill that has gone unnoticed. However, after looking over the system if a foreign object is not located you could possibly be dealing with something more serious, such as an internal part that has been burned or even an over heated motor. If this is the case you will need one of experienced technicians to diagnose and repair the issue.

Smell of smoke or oil?

If your furnace operates with oil or smoke it could meant that you potentially have a serious problem. If the smell continues even after the oil filter is changed give us a call to schedule an appointment.

I hope this helps you understand why these smells occur and what to do when they happen. As always it is better to be on the safe side so if you ever have any questions or concerns and live in the Triad or the surrounding areas( Winston Salem, Greensboro, Highpoint, Kernersville, Lexington, Thomasville Etc..) give us a call and we will get you scheduled for our next available appointment.

-Written by Christina Key 11-20-18

Contact us today to schedule an appointment with our experienced technicians. We proudly serve High Point,
Greensboro, and Winston, NC, as well as the surrounding areas.