5 Qualities to Look For in an HVAC Company
June 20, 2025
Summer is officially here, so the question is, is your HVAC system ready to handle the heat? If you're aiming to stay cool through the sweltering days of July and August, having a reliable cooling system is essential. That reliability, however, starts with the professional you trust to install, maintain, or repair those systems. Choosing the right HVAC company is crucial for ensuring consistent comfort and energy efficiency throughout the year. With so many companies offering similar services, identifying the one that truly stands out can be a challenge. To help guide your decision, here are five essential qualities to look for when selecting an HVAC company to make sure your system stays in capable hands.
1. A Strong Reputation Built on Trust and Credibility
Reputation is one of the first indicators of whether an HVAC company is worth hiring. A reputable contractor should hold a valid license issued by your state or local authority. This license proves they've met the minimum training and legal requirements to perform HVAC work. In addition to licensing, it's important to verify insurance coverage. Proper insurance protects both you and the contractor in case of accidents or property damage.
Another way to assess reputation is through online reviews and word-of-mouth recommendations. Browse platforms like Google, Yelp, or the Better Business Bureau to see what previous customers are saying. Are reviews mostly positive? Do customers mention punctuality, professionalism, and successful service calls? You should also ask for references to hear firsthand about the contractor's performance on similar projects. According to Realtor.com, a furnace check and preventive maintenance appointment should be done every one to two years, so choosing an HVAC company with a solid reputation ensures you'll have reliable service for these ongoing needs.
2. Verified Training and Professional Certifications
Professional qualifications are more than just a nice bonus; they're a necessity. A dependable HVAC company should have formal training in heating and cooling systems. While many technicians start with technical school or apprenticeships, top-tier professionals go further by earning industry certifications.
Certifications from organizations such as NATE (North American Technician Excellence), EPA (Environmental Protection Agency), and HVAC Excellence demonstrate that a contractor meets or exceeds national industry standards. These credentials indicate a strong commitment to ongoing education, safety, and technical competency. It also helps if they're members of trade associations like the ACCA (Air Conditioning Contractors of America), which promotes best practices and code compliance.
3. Proven Experience and In-Depth System Knowledge
Experience matters significantly in HVAC work. Cooling systems are complex and vary by brand, model, and setup. A contractor with years of hands-on experience is more likely to correctly diagnose problems, provide efficient solutions, and complete installations that meet performance standards.
Experienced contractors have typically worked with a variety of systems and can anticipate challenges before they become expensive issues. They understand how to balance energy efficiency with performance and can help homeowners select the best solutions for their specific needs.
4. Clear Communication and Honest Practices
One of the easiest ways to identify a trustworthy contractor is through their communication style. A transparent HVAC professional will provide written estimates that clearly outline labor, materials, and other costs. They’ll walk you through what services are required, explain why they’re necessary, and offer alternatives when appropriate.
You should never feel pressured into making a decision. Honest contractors will give you the time and information needed to make an informed choice. If a contractor is vague about pricing, dismisses your questions, or avoids putting things in writing, consider it a red flag.
5. Exceptional Customer Service and Support
Technical skills alone aren't enough to make a contractor worth hiring. Customer service plays a major role in the overall experience. An
HVAC company that is courteous, respectful, and responsive is far more likely to deliver satisfactory results.
Good customer service includes listening to your concerns, offering tailored solutions, and following up to ensure everything is working as expected. These professionals understand that trust is earned not only through craftsmanship but also through positive interactions.
Your HVAC system is a critical component of your home's comfort and energy efficiency. Choosing the right contractor ensures it remains in good working order year-round. By focusing on reputation, qualifications, experience, transparency, and customer service, you can feel confident that your system is being maintained or installed by someone you can trust. With the right HVAC professional, you're not just paying for a service; you're investing in peace of mind. Contact SBS-NC, LLC today and let our team of professionals keep your home comfortable this summer!
Chiller not Working? SBS-NC, LLC Commercial HVAC Services Greensboro, NC and Winston-Salem, NC
When it comes to operating a factory in Greensboro, NC , maintaining a controlled and comfortable indoor environment is not just a luxury — it’s a necessity. Between heavy machinery, sensitive production materials, and fluctuating seasonal temperatures, factories face unique HVAC demands that require specialized service. That’s why choosing the right Commercial HVAC services is crucial for operational efficiency, employee comfort, and long-term equipment health. 1. Custom HVAC System Design and Installation No two factories are alike. The HVAC needs of a textile plant will differ significantly from those of a food processing facility. That’s why custom HVAC system design is one of the most important services for Greensboro factories. HVAC professionals assess square footage, ceiling height, process heat, airflow needs, and environmental regulations to design systems that deliver optimal performance with energy efficiency in mind. 2. Industrial Ventilation Solutions Factories generate heat, fumes, particulates, and moisture that can impact both safety and product quality. High-performance ventilation systems — such as exhaust fans, energy recovery ventilators (ERVs) , and make-up air units — help keep indoor air quality safe and compliant with OSHA standards. Proper ventilation is especially critical in Greensboro's humid summers, which can exacerbate indoor air problems if not addressed. 3. Chiller and Cooling Tower Services Many industrial operations rely on chillers and cooling towers for process cooling. These systems need regular maintenance and performance tuning to prevent downtime and ensure consistent operation. Services like tube cleaning, water treatment, and condenser inspections are vital for facilities that can’t afford unscheduled stops. 4. Preventative Maintenance Programs Routine maintenance is the backbone of efficient HVAC operations in a factory setting. A scheduled preventative maintenance (PM) plan includes filter changes, belt inspections, lubrication of moving parts, refrigerant level checks, and full system diagnostics. For factories in Greensboro, PMs are often tailored to combat local climate impacts such as pollen infiltration in spring and ice formation in winter. 5. 24/7 Emergency HVAC Repair In an industrial environment, HVAC failure isn’t just an inconvenience — it can halt production. Partnering with a commercial HVAC company that offers 24/7 emergency repair services ensures that critical systems are back online quickly. This service is especially important for factories running continuous or overnight shifts. 6. HVAC System Automation and Controls Advanced factories are leveraging smart building controls and automation to optimize HVAC performance. These systems can monitor temperatures, humidity, air pressure, and energy use in real time. HVAC professionals can install and calibrate these systems to give Greensboro factory managers better control and insight into facility performance. 7. Energy Efficiency Upgrades With rising energy costs and sustainability goals in mind, many Greensboro factories are investing in HVAC upgrades such as high-efficiency RTUs, VFDs (variable frequency drives), and smart thermostats. An HVAC service provider can conduct an energy audit and recommend upgrades that lead to significant cost savings over time. Partnering with the Right Commercial HVAC Contractor in Greensboro, NC If you manage or operate a factory in Greensboro, having a reliable, experienced HVAC partner is key. Look for a Commercial HVAC contractor that understands industrial requirements, offers tailored preventative maintenance plans, and provides round-the-clock support. With the right team on your side, you’ll reduce downtime, extend equipment life, and create a safer, more productive working environment. Need expert HVAC support for your factory? SBS-NC, LLC is based right here in the Triad and has been delivering self-performed commercial HVAC service since 1991. Whether it’s industrial cooling, preventative maintenance, or emergency repair, we’re ready to help your Greensboro facility run at peak performance. Call us today!
Commercial heating systems are complex and require expertise for installation and maintenance. Hiring commercial heating companies can make this process easy!
Whether you need installation, repairs, or routine maintenance, choosing the right HVAC company can make all the difference.
When it comes to commercial HVAC services in Winston-Salem , chiller systems play a crucial role in keeping buildings comfortable and operations running smoothly. But how long do chillers last? And when is it better to repair vs. replace? Understanding the lifespan of your chiller system can help you make cost-effective decisions and avoid unexpected downtime. How Long Do Chiller Systems Last? The average lifespan of a commercial chiller depends on factors like maintenance, usage, and environmental conditions. Air-Cooled Chillers : 15–20 years Water-Cooled Chillers : 20–30 years Absorption Chillers: 25–30 years With regular maintenance and chiller repairs , many systems can last beyond their expected life. However, as chillers age, they become less efficient, leading to higher energy costs and frequent breakdowns. Chiller Repairs vs. Chiller Replacement When to Repair a Chiller? If your chiller is still relatively new and issues are minor, repairs can extend its life and keep costs down. Signs your chiller may only need a repair include: ✅ Minor Performance Issues – If cooling output is slightly reduced but overall efficiency remains stable. ✅ Leaks or Refrigerant Issues – Small refrigerant leaks or sensor malfunctions can often be repaired cost-effectively. ✅ Inconsistent Temperature Control – If fluctuations are caused by a faulty sensor, thermostat, or minor electrical issue. ✅ Mechanical Wear & Tear – Bearings, fans, and pumps can be replaced without needing a full system replacement. Routine commercial HVAC services in Winston-Salem, including preventive maintenance and regular tune-ups, can reduce the need for major chiller repairs. When to Replace a Chiller? At some point, chiller repairs become too costly, and a full replacement is the smarter choice. Signs it’s time for a new system include: ❌ Frequent Breakdowns – If you’re constantly calling for emergency chiller repairs, replacement might be more cost-effective. ❌ Rising Energy Costs – Older chillers lose efficiency, leading to skyrocketing utility bills. New systems are far more energy-efficient. ❌ Obsolete Technology – If your chiller uses outdated refrigerants (like R-22, which is being phased out), replacement is necessary. ❌ Inconsistent Performance – If your chiller struggles to maintain temperatures, it could indicate major internal failure. Upgrading to a modern, energy-efficient chiller system can reduce commercial HVAC costs while improving reliability. How to Extend the Life of Your Chiller in Winston-Salem For businesses in Winston-Salem, regular maintenance is the key to maximizing the lifespan of your chiller system. Here’s how: 🔧 Schedule Preventative Maintenance – Regular inspections catch issues before they turn into major failures. 💧 Optimize Water Treatment – For water-cooled chillers, proper water treatment prevents corrosion and scaling. 🛠️ Upgrade Components – Instead of replacing the entire unit, upgrading motors, compressors, and controls can improve efficiency. 📊 Monitor Performance with BAS/BMS – Modern building automation systems (BAS) help track chiller efficiency in real time. By working with an experienced commercial HVAC service provider in Winston-Salem, you can ensure your chiller remains efficient and reliable for years to come. Need Chiller Repairs or Replacement in Winston-Salem? If your chiller is experiencing performance issues, SBS-NC, LLC offers expert chiller repairs and commercial HVAC services in Winston-Salem , Greensboro , High Point and the surrounding areas. Our technicians provide reliable repairs, preventive maintenance, and full system replacements to keep your building comfortable and efficient. 📞 Contact us today for a chiller system inspection and get a free consultation on repair vs. replacement options!
As winter fades and temperatures rise in Winston-Salem , commercial buildings must transition their Commercial HVAC systems from heating mode to cooling mode. This change is essential to maintain indoor comfort, energy efficiency, and prevent unexpected AC repairs that could disrupt business operations. Why the Seasonal Transition Matters Switching from heating to cooling isn’t as simple as flipping a thermostat . Over the winter months, your Commercial HVAC system accumulates dust, experiences wear and tear, and may have developed hidden issues. Without proper maintenance, your system could struggle to keep up with the summer heat, leading to inefficiency and costly AC repairs . Steps to Prepare Your Commercial HVAC for Cooling Season To ensure a smooth transition, follow these essential steps: 1. Schedule a Professional HVAC Inspection A licensed Commercial HVAC technician in Winston-Salem can inspect your system for wear and tear, refrigerant levels, and airflow issues. Catching minor problems early can help avoid expensive AC repairs later in the season. 2. Clean or Replace Air Filters Dirty filters restrict airflow, forcing your system to work harder and increasing energy costs. Changing filters regularly improves efficiency and indoor air quality, ensuring optimal performance for your cooling system. 3. Check Thermostat Settings Adjust your thermostat from heating to cooling and ensure it’s programmed for peak efficiency. Smart thermostats can help businesses in Winston-Salem reduce energy costs by automatically adjusting temperatures based on occupancy. 4. Inspect Ductwork and Vents Leaks or blockages in ductwork can reduce cooling efficiency and lead to uneven temperature distribution. Ensuring vents are clean and unblocked helps maintain consistent airflow throughout your commercial space. 5. Test Your AC System Before peak summer temperatures hit Winston-Salem, turn on your air conditioning system to check for unusual noises, weak airflow, or inconsistent cooling. If you notice any issues, schedule AC repairs immediately to prevent a breakdown during the hottest months. 6. Schedule Preventative Maintenance Routine maintenance is key to prolonging the life of your Commercial HVAC system. An HVAC professional can perform coil cleaning, check refrigerant levels, and ensure all components are functioning properly before heavy summer usage. Benefits of a Well-Maintained Cooling System Lower Energy Bills – A properly maintained Commercial HVAC system operates more efficiently, reducing energy consumption. Fewer Emergency AC Repairs – Preventative maintenance helps avoid sudden breakdowns and costly repairs. Improved Indoor Air Quality – Clean filters and ductwork help reduce allergens and pollutants, creating a healthier environment for employees and customers. Extended Equipment Lifespan – Regular maintenance reduces strain on your system, helping it last longer and perform better. Need Commercial HVAC Service in Winston-Salem ? If your business is preparing for the cooling season, our team at SBS-NC, LLC is here to help. We provide expert AC repairs and Commercial HVAC maintenance services to keep your system running smoothly all summer long. Contact us today to schedule your seasonal tune-up!
When it comes to keeping your business comfortable year-round, choosing the right commercial HVAC contractor is crucial. Whether you need AC repairs, preventative maintenance, or a full system replacement, working with a trusted and experienced HVAC provider ensures efficiency, reliability, and cost savings. At SBS-NC, LLC , we’ve been serving businesses in Greensboro, NC and across the Southeastern U.S. since 1991. Unlike many HVAC companies, we self-perform all HVAC work—no subcontractors, no delays—just expert service you can trust. Here’s how to find the right commercial HVAC partner for your business and why SBS-NC, LLC is the best choice. 1. Look for Experience and Expertise Commercial HVAC systems are complex and require a specialized skill set that differs from residential HVAC work. When selecting a contractor, consider: Years in business – SBS-NC, LLC has over 30 years of experience handling all aspects of commercial HVAC systems. Certifications and training – Our technicians are fully certified and continuously trained in the latest HVAC technologies. Industry specialization – We work with businesses of all sizes, from small offices to large corporate facilities, ensuring tailored solutions for your needs. 2. Prioritize a Contractor Who Self-Performs All Work Many HVAC companies subcontract their work, which can lead to delays, inconsistent quality, and hidden costs. At SBS-NC, LLC, we take pride in handling all HVAC projects in-house. This means: ✔ No middlemen—just direct service from trained professionals. ✔ Faster response times and seamless project management. ✔ Greater accountability for quality and customer satisfaction. 3. Ensure They Offer Comprehensive Services A good commercial HVAC contractor should be able to handle all of your business’s HVAC needs, including: Preventative maintenance to keep your system running efficiently and reduce unexpected breakdowns. AC repairs to quickly restore cooling and comfort in your building. RTU (rooftop unit) replacements for improved energy efficiency and performance. Emergency services for urgent HVAC issues that can’t wait. At SBS-NC, LLC, we specialize in all of the above, helping businesses in Greensboro, NC stay ahead of HVAC issues before they impact operations. 4. Check Customer Reviews and Reputation A company’s reputation speaks volumes. Before hiring an HVAC contractor, check online reviews and ask for customer references. We take pride in our long-standing relationships with businesses across Greensboro and beyond. Our clients appreciate our reliability, professionalism, and ability to deliver top-notch HVAC services without outsourcing the work. 5. Look for Energy-Efficient Solutions Energy-efficient HVAC solutions can significantly reduce your operating costs. A reputable contractor will offer energy-saving options such as: High-efficiency HVAC systems Smart thermostats and zoning systems Regular maintenance to optimize performance At SBS-NC, LLC, we help businesses upgrade their systems for maximum efficiency and cost savings, ensuring long-term benefits. 6. Choose a Contractor That Understands Local Needs Greensboro’s climate presents unique challenges for HVAC systems, from hot, humid summers to chilly winters. A local contractor like SBS-NC, LLC understands these regional factors and can recommend solutions tailored to your business’s needs. SBS-NC, LLC is Your Trusted Commercial HVAC Partner When searching for a commercial HVAC contractor in Greensboro, NC, don’t settle for anything less than a trusted, experienced, and self-performing team. At SBS-NC, LLC, we are committed to delivering high-quality AC repairs, preventative maintenance, and system replacements to keep your business running smoothly. If you’re looking for reliable commercial HVAC services in Greensboro , contact SBS-NC, LLC today. Our team is ready to provide expert solutions tailored to your business’s unique HVAC needs. 📞 Call us today to schedule a consultation!
With the right AC services, you can avoid making mistakes that hurt your commercial cooling systems. Keep reading to see the biggest ones we see.
There are a few important tips your local heating contractor can tell you about. Keep reading or contact us today to learn more.
How Does Snow Affect Commercial HVAC Units? As winter sweeps through Winston-Salem, NC , business owners must consider how snow and ice impact their commercial HVAC systems . Whether you run a retail store, office space, or industrial facility, the performance of your heating and cooling systems can make or break your comfort, productivity, and energy efficiency . Snow poses unique challenges for commercial heating and HVAC systems, and addressing these issues promptly can save you from costly heating repairs . In this blog, we’ll explore how snow affects commercial HVAC units and offer practical tips to protect your investment. The Impact of Snow on Commercial HVAC Systems 1. Blocked Airflow Snow accumulation around rooftop or outdoor HVAC units can block airflow, causing the system to overheat or malfunction. Restricted airflow reduces efficiency, leading to higher energy bills and unnecessary strain on the equipment. 2. Frozen Components Ice buildup on heat pumps, coils, and condenser units can damage essential components. Frozen parts may crack, leading to costly repairs or replacements. Prolonged exposure to freezing conditions without proper maintenance could also shorten the lifespan of your commercial HVAC system. 3. Excess Moisture Melting snow introduces excess moisture into your system. If not drained properly, this moisture can lead to rust, corrosion, and electrical issues, all of which can compromise the performance of your heating equipment. 4. System Overload During colder months, commercial heating systems often work overtime to maintain a comfortable indoor temperature. Snow and ice further increase the workload, putting your HVAC unit at risk of overheating or breaking down. 5. Roof Damage For rooftop HVAC systems, the weight of heavy snow can damage structural supports, potentially misaligning or damaging your unit. This not only impacts performance but also increases repair costs. Preventing Snow-Related HVAC Problems Protecting your commercial HVAC system from snow in Winston-Salem’s unpredictable winter weather doesn’t have to be complicated. Here are some preventative measures: -Clear Snow Regularly: Ensure snow is removed from around outdoor units to prevent airflow blockage. Be cautious to avoid damaging the equipment during snow removal. -Schedule Regular Maintenance: Professional HVAC inspections before winter can help identify vulnerabilities in your system, ensuring it’s ready for colder weather. -Install a Protective Cover: Consider using a cover designed specifically for commercial HVAC systems to shield the unit from snow and ice without obstructing airflow. -Inspect Drainage Systems: Ensure proper drainage to prevent water from pooling and freezing in or around your HVAC unit. -Monitor Roof Conditions: If you have a rooftop HVAC system, inspect your roof regularly to ensure it’s structurally sound and free from excess snow buildup. When to Call for Professional Heating Repairs in Winston-Salem, NC Even with preventative measures, winter weather can sometimes lead to unexpected HVAC problems. If you notice inconsistent heating, unusual noises, or spikes in energy bills, it’s time to call a commercial HVAC professional in Winston-Salem. Prompt attention to these issues can prevent minor problems from becoming costly emergencies. Why Choose Us for Your Commercial HVAC Needs in Winston-Salem, NC? As trusted experts in commercial HVAC systems, we understand the unique challenges winter brings to Winston-Salem businesses. Our services include: - Comprehensive commercial heating maintenance - Quick and reliable heating repairs - Energy-efficient HVAC upgrades tailored to your business Don’t let snow and ice take a toll on your commercial HVAC system. Contact us today to schedule an inspection or repair and keep your business running smoothly all winter long. Contact Us Looking for dependable commercial HVAC services in Winston-Salem, NC? Call us today or schedule an appointment online. Let us help you stay warm and efficient this winter.
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